Will my ticket be emailed to me?

No, Rock the Country will use RFID technology in our wristbands. These will be shipped out to you ahead of time, generally beginning 6 weeks prior to the event. You will receive an email confirmation of your payment and order.

What is an RFID wristband?

RFID stands for Radio-Frequency IDentification. This means that you can register your wristband with your info and credit card for quick tap to pay options at vendors, and that your entry into the gates will be smooth as butter!

Will I be searched coming into the festival?

For the safety of all festival attendees, we will conduct bag searches and require everyone to pass through metal detectors upon entry into the festival. These measures are in place to ensure the well-being and security of all those in attendance. We appreciate your understanding and cooperation as we work together to create a safe and enjoyable festival experience.

Does my bag have to be clear?

No, but all bags will be subject to search.

What items are prohibited to bring into the festival?

To maintain a safe and enjoyable festival environment, the following items are prohibited from being brought into the festival:

Guns, knives, or weapons of any kind

Outside food or beverage

Tents or umbrellas

Animals

Illegal substances

Laser pointers

Chains/chain wallets

Fireworks

Flags

Professional cameras, video cameras, or audio recording devices

Please adhere to these guidelines and avoid bringing these prohibited items to the festival to ensure the well-being and comfort of all attendees. Your cooperation is greatly appreciated.

What am I allowed to bring into the festival?

You are allowed to bring the following items into the festival:

Sunscreen

Hats

Phones and chargers

Empty plastic water containers for use at the water stations

Towels

Non-professional cameras

Small to medium bags

Medicine (in approved containers)

Blankets for use in the General Admission areas

Can I bring my own cooler or food/drinks?

You cannot bring your own cooler, food, or drinks into the festival. We have a diverse selection of over 25 food and beverage vendors ready to serve you, offering everything from Southern barbecue to hamburgers, lemonade, Greek food, and more. We’ve got your dining needs covered, so leave the cooler at home and come hungry!

Can I bring an umbrella or tent for shade?

You won’t be able to bring tents or umbrellas into the festival, as they can obstruct views for other attendees. However, we’ve got you covered with multiple designated areas inside the festival grounds to help you cool down.

Can I leave and come back?

Re-entry to the concert area is allowed if you have a Car Camping or RV wristband. However, for those without these specific wristbands, entry is allowed one time per day. Please plan your festival experience accordingly, and enjoy the event to the fullest!

 Do you provide seating?

For guaranteed seating, we recommend securing Reserved Elevated seating. VIP ticket holders also enjoy access to VIP lounges with available seating.

Where can I purchase tickets?

You can purchase tickets directly through the Rock the Country website on the tickets page. We strongly recommend that you do NOT purchase tickets from any other website aside from our official website. We cannot guarantee the authenticity of tickets bought from any other sources. Your safest and most reliable option is to obtain your tickets through our official website.

Can I use my 2-day wristband on Friday and someone else uses it on Saturday?

The RFID wristbands that will be shipped to you cannot be used by 2 different people. It’s important to note that wristbands are NOT transferable to other attendees across different days of the festival. Each wristband is valid only for one attendee.

I have bought my ticket online and have not received it.

If you’ve purchased your ticket online and have not received it yet, please note that wristbands will be mailed in advance of the event, typically around 6 weeks before the festival.

To check the status of your ticket purchase, you should have received a confirmation email when you made the purchase. If you didn’t receive this confirmation email, or if you have any concerns about your ticket, please reach out to Frontgate ticket support for assistance. You can contact them through this link: Frontgate Ticket Support. They will be able to assist you with any ticket-related inquiries or concerns.

What is the refund policy on ticket purchases?

All sales are non-refundable. Service Fees are non-refundable. If the event cancels or the price of your ticket will be refunded, but the service fees are non-refundable.

Are children allowed at the concerts?

Children are allowed; however, we recommend parental discretion as the event does allow alcohol consumption. Children 2 and under are free, children age 3 and up are full price.

What payment options do vendors take?

Festival goers can connect their credit card to their RFID Wristband for a quick tap payment. This feature allows for seamless and efficient transactions at the festival.

In addition to RFID payments, vendors also accept cash and credit, ensuring that you have multiple payment options to choose from, making your purchases as convenient as possible. Enjoy the flexibility of cash, card, or RFID wristband payments while exploring the festival’s offerings.

Who should I tell if I see a problem?

Your safety and well-being are a top priority at Rock the Country. If you ever encounter an issue or observe a problem during the event, please don’t hesitate to reach out to the Uniformed Security Team or Local Law Enforcement that are on site.

Will there be first-aid on-site?

Certainly! The safety and well-being of all festival attendees are a top priority. First-aid services will be available on-site, provided by local Fire & Rescue teams. These dedicated professionals are well-equipped to address any medical needs and ensure the safety and health of all those attending the event. You can rest assured that assistance is readily available in case of any medical concerns.

What are the ADA Accessibility options?

For attendees with ADA (Americans with Disabilities Act) needs, the festival provides the following accommodations:

ADA Parking: ADA parking is available, location coming soon.

ADA Shuttles: ADA shuttles will be available to transport you to a main entry gate. At the end of the night, you can take an ADA shuttle back to the parking lot at either of the main gates for your convenience.

ADA Seating: There will be designated ADA seating areas in both the VIP and General Admission (GA) areas, based on the type of ticket you purchase.

What is the weather policy?

Rock the Country is dedicated to the safety of all attendees, and we have a severe weather policy in place:

The festival takes place rain or shine.

In the event of severe weather conditions, such as lightning, hail, or other elements, the festival organizers collaborate with the Local Emergency Management Agency to establish and execute plans that prioritize the safety of attendees, volunteers, sponsors, and vendors.

This coordination includes working closely with meteorologists and local EMS to determine the necessity of potential evacuations or other safety measures.

How can I become a sponsor?

If you’re interested in becoming a sponsor and contributing to the success of Rock the Country, here’s how you can get in touch:

Please reach out to Makenzie Krigbaum via email at Makenzie@46entertainment.com or fill out this form to express your interest and receive more detailed information about sponsorship opportunities. We have many different partnership opportunities, including sponsor-specific hospitality areas to entertain clients and employees, social media packages to drive traffic to your brand, on-site marketing opportunities to boost brand awareness, and so much more. We value and appreciate the support of sponsors like you in making Rock the Country a reality. We look forward to discussing potential partnership opportunities with you.

I want to be a vendor. How do I make that happen?

If you’re interested in becoming a vendor at Rock the Country, please follow these steps to get started:

Contact our vendor department by emailing vendors@rockthecountry.com or fill out this form. They will provide you with the necessary information and guide you through the vendor application process. We look forward to potentially having you as a vendor and contributing to the festival’s vibrant atmosphere.

How do I obtain a media pass?

To obtain a media pass for Rock the Country, please reach out to media@rockthecountry.com or fill out this form.